Received a claim?

Illustrasjon av person som sitter ved pc og skriver en innsigelse

If you have received a claim from the international department of Kredinor, please do not hesitate to contact us to discuss or to get an explanation from our customer service. The fastest way for you who have a BankID will be to log in to your own My page (select Enlish in the top menu) on If not please read the information below.

Self Service/Pay Now

Please use “Betal nå” on to pay without log in. Or log in to Min side using BankID or the case number and PIN code stated on the letter you received from Kredinor.

Customer Service – international cases

If you have received a letter from Kredinor but do not speak Norwegian, please contact us for assistance in English or another language. Contact Customer Service or read our FAQ below.

For international cases: +4722009145

Mon-Fri: 8 a.m–4 p.m.
Saturday and Sunday closed.


Customer Service in Norway – ask our digital assistant Nora about our phone number (down to the right)


What is an “inkassovarsel”?
This is a warning of debt collection, and the invoice must be paid in full within the set time limit (betalingsfrist/forfall)

What is a “betalingsoppfordring”?
This is a notice of debt collection and claim for payment after a claim has been sent to debt collection. This must be paid within the set time limit.

How do I see what I owe and to whom?
“Fordringshaver” is the original creditor, who has sent you the invoice that is now defaulted.  You will find the invoice number and a brief description under “Beskrivelse”.

Please contact us immediately if you have questions or objections concerning the claim itself. Please state the case number (“Saksnummer” – in bold on the top right hand corner of the letter).